About Your Order
Prices and shipping are valid for orders within the Continental United States. Please contact Landice at [email protected] for international orders.
What to expect when ordering from Landice.
- We receive your order and assign a Landice authorized dealer to deliver, assemble, and service, your equipment. Please note that if you order over the weekend your order will be received by our customer service department on our next business day.
- Our customer service department will contact you within 24 hours of receipt of order.
- Please allow up to 5 days for us to build your product to your specifications and up to 10 business days for delivery.
- The installer will contact you after receiving your equipment from Landice. The installer will set up a date and time to assemble your equipment. Please be sure to leave a daytime phone number with us so we can coordinate a convenient delivery time with you.
- The Installer will remove all packaging debris from your home after assembly of your equipment. Please thoroughly inspect your new Landice product before the installation team leaves.
- Most assemblies take one to 2 hours, depending upon which equipment you purchased and where the equipment will be assembled. It may take longer for more complicated equipment.
- Please note that assembling the unit yourself will result in a voided warranty.